01 / Click Catalyst 路 CLV Opportunity Studio

Your Monday scoreboard, and the moves worth money this week.

Work through every screen you will use, in the order you will use it, and the exact weekly rhythm that turns those screens into decisions. Five screens plus a fifteen-minute setup, one required action a week, ten minutes a month. Every figure you are about to see belongs to one illustrative store doing about seventeen million a year, so the shape of the numbers is recognisable.

Ten sections About sixty minutes end to end, or forty if you read the verdicts and skip the folds. Under four minutes a week to run

Every screen here is drawn, not photographed. Five of them carry numbered points you can open to learn what each element does and what you do with it. Open a fold wherever you want the working behind a number, check your own understanding as you go, and this page remembers where you got to.

Your sidebar carries six items: Scoreboard, This Week's Moves, Retention, Acquisition & Payback, Reports and Methodology. The first five are the screens this walkthrough covers. Methodology is the reference page where the definitions behind them live, and most weeks you will not need it. Settings is not in the sidebar; you reach it from the connect buttons on the screens that need it.

See the workingThe one store behind every number on this page

One store runs through every section: about seventeen million a year, about 11,000 new customers a month, 66,460 first-time customers across the six tracked months. Every figure in every section is derived from that one set, so if you check the Monday email against the monthly report against the scoreboard, the numbers match.

It is illustrative, and it is said once here rather than apologised for on every screen after it.

02 / The loop

You only see a number here if it can end in your decision.

You are not being handed charts to interpret. A figure earns its place on your scoreboard only if it can start this loop and finish it, and if it cannot lead to a priced move with an owner and a date, you never see it.

1

Insight

One measure is off target, and we can say by how much.

2

Priced move

The play that closes it, costed as a range in margin.

3

Your yes

One decision. Yes puts it in play, no takes it off the list for 90 days.

4

Live, with a readout date

The brief specifies a 10 percent holdout, a random tenth of the audience we deliberately do not send to, and the readout date is fixed up front.

5

Verdict in your monthly report

Win or flat, at the same volume, on the date we promised, and the readout says what it was measured against.

Five steps, one owner each, a date on every one. Step three is the only step that needs you.

Why this rule existsThe holdout, and the two things a readout can say

Step four is where the loop earns its credibility, so here is the mechanism in full. Every brief specifies a 10 percent holdout: a random tenth of the audience the play would have reached, set aside before launch and deliberately not sent to. Random, not the leftovers, and fixed before launch so nobody can pick a flattering group afterwards.

When that holdout is run and recorded, the readout subtracts the held-back group's own movement before it claims anything. If both groups moved the same amount, the readout reads flat, however good the headline looked. The badge says vs holdout and the note reads "Read against the holdout the brief specified." That is the figure that is safe to quote.

When no holdout was recorded, the readout still shows you the movement, and it makes no claim about what caused it. The badge says vs baseline and the note reads "Movement is observed alongside the play, not proven by it." Some plays cannot carry a holdout at all: you cannot hold a tenth of a budget change back from a budget change.

So a readout always tells you which of the two you are looking at, before you decide whether to quote it.

Check yourself

A readout says a play moved second-purchase rate up 2.1 pts, and the badge beside it reads vs baseline. What can you say about that 2.1 pts?

03 / Scoreboard 路 your home screen

The Monday verdict: on track or off track, why, and what it is worth.

You open one screen and learn three things. Whether you are winning this week. Which measure is costing you the most money. And the single move that closes it. Everything else on the page is there to answer a follow-up question you might have, folded away until you ask.

The sidebar calls it Scoreboard; the page heading says Your scoreboard.

The verdict card
Off track

OFF TRACK this week: repeat rate is 3.2 pts under target, a gap worth about $486K to $870K a year in margin.

The first move toward it claims about $18K to $33K a month: fire the reorder reminder at day 25, with Click Catalyst. The other three ready moves add about $34K to $64K a month at full value, and because the reminder and the win-back sit in the same overlap family, 25 percent comes off the combined total, which is how the week totals $39K to $73K.

4 of 5 measures need attention. Compared with Monday 20 July. Jump to the tile

Set your targetsAdjust targets

Guided tour: 4 numbered points on this screen. Open any one, or step through them in order.

On a good week the same card reads "ON TRACK this week: 5 of 5 measures inside target", and the line underneath becomes "This week's moves add about $39K to $73K a month on top, modelled before testing". The card never goes quiet on you: it either names the gap or names the upside.

The five measures

Five numbers tell you where the money is, and not a sixth.

Each tile carries a verdict against its target, how it has moved since Monday, what the gap to target is worth in money over a year, and a fold that tells you why and links to the move that fixes it. The band rule is one sentence: "On track means within 5 percent of target. Watch means 5 to 10 percent off. Off track means more than 10 percent off." Ahead means more than 5 percent past target, and a measure with nothing to read yet says Needs data rather than guessing, so five verdicts cover every tile. Those bands are the default 5 and 10. A target can carry its own tolerance, and where two targets carry different ones the page says the bands are mixed rather than implying one rule. The rule sits in the fold on every tile as well, which is how it stays readable on a phone. On a tile that needs attention the rate and the dollars both stand on screen, two lines, nothing to hover for; on a healthy tile the dollar line swaps in for the target on hover or focus, so a green tile stays quiet. Every dollar translation on these tiles is modelled before testing, and every fold names the assumption band it used.

Revenue last 30 daysOn track
$1.42M
target $1.49M
up $18K since Monday
About $630K to $1.13M a year, in revenue before costs, between today's pace and the target pace.
Why, and what it is worth

Inside tolerance at 4.7 percent off, which is within 5 percent, so it reads On track, and the pace closes as this month's repeat orders land. The gap is $70K a month, so $840K over a year as a point estimate. One input, so it carries the 0.75 to 1.35 modelling bracket, which is the $630K to $1.13M above. Nothing to fix here this week.

Repeat rate, 90 daysOff track
12.8%
target 16.0%
down 0.3 pts since Monday
= about $486K to $870K a year in margin in the gap to target.
Why, and what it is worth

3.2 pts under a 16.0 percent target is 20.0 percent off, more than 10 percent, so it reads Off track. 3.2 pts across about 11,000 new customers a month is about 4,224 second orders a year you are not getting, each worth $115 to $206 in margin, and that $115 to $206 spread is where the range comes from. January is the weakest month plotted at 11.2 percent against October's 18.9 percent, and lifting January to October's rate is the upside on the table: "Twelve months of intake at that cohort's rate is worth about $1.17M to $2.09M." That is 7.7 pts across about 11,000 new customers a month, about 10,164 more second orders a year at $115 to $206 each. It is an upside claim beyond target rather than a slice of the gap to target, because October already runs above the 16.0 percent target. See the move: fire the reorder reminder at day 25.

Second-purchase rate, 60 daysOff track
8.9%
target 12.0%
up 0.4 pts since Monday
= about $471K to $843K a year in margin in the gap to target.
Why, and what it is worth

3.1 pts under target is 25.8 percent off, more than 10 percent, so it reads Off track even though it has moved the right way for three weeks. 3.1 pts across about 11,000 new customers a month is 4,092 second orders a year at $115 to $206 in margin each, and that spread is the range. The running-late nudge that closed its readout on 12 July is part of why it is climbing. See the move: fire the reorder reminder at day 25.

LTV to CACWatch
2.8x
target 3.0x
steady since Monday
= about $792K to $1.43M a year, in revenue before costs, in the gap to target.
Why, and what it is worth

Cost per new customer sits at $40 against $112 of revenue before costs in the first 90 days, which is 2.8x. Reaching 3.0x needs $8 more per customer, and across about 11,000 new customers a month that is $88K a month, or $1.06M a year as a point estimate. One input, so the 0.75 to 1.35 modelling bracket turns it into the $792K to $1.43M above. The 3.0x target is the ratio operators at your price band run their media to. Watch is the verdict because 6.7 percent off lands in the 5 to 10 percent band. Moving prospecting budget is a separate test with a 15 percent materiality floor, and this gap has not cleared it, so it stays on the watch list rather than pulling spend around.

Days to second orderOff track
38 days
target 33 days
1 day closer since Monday
= about $97K to $173K a year in margin in the gap to target.
Why, and what it is worth

Product runs out around day 30 and the median second order lands day 38, so 8 days of every cycle run empty. The 5 days to the day 33 target is 15.2 percent off, which is more than 10 percent, so it reads Off track. Each day earlier converts about 14 customers a month who would otherwise lapse, 168 a year, at $115 to $206 in margin each: about $19K to $35K a year for one day, and $97K to $173K for the 5 days to target. The range is that same $115 to $206 spread. See the move: fire the reorder reminder at day 25.

The revenue tile is the healthy one here, so in the product its dollar line swaps in for the target line on hover or focus rather than standing on screen. It is drawn open above so you can read what it says.

Set your targets

You pick the numbers you will be judged against.

1

Set your three targets. About two minutes.

Repeat rate, second-purchase rate and monthly revenue. Each field shows where you are today and the band operators at your price point usually land in. The other three targets are not yours to type: the reorder-day target comes off your own supply clock, the payback target off your own media payback window, and the 3.0x target is the ratio operators at your price band run their media to, so the product sets those three and shows you the working on the two it derives.

2

How the scoreboard will read

Every verdict flips live as you tune the numbers, so you see the consequence of an ambitious target before you commit to it.

3

Confirm your targets

One sentence back to you, then save. From Monday you see on track or off track against numbers you chose, why, and what the gap is worth.

The band you will see for a store at your price point: "Repeat rate for consumables at your price band typically lands 12 to 18 percent; good is 18 to 25." Your October customers already ran at 18.9 percent. A 16 percent target is the near-term floor across every month of first orders, not the ceiling: it is the blended number to clear first, and October is the proof the ceiling is higher.

Why this rule existsWhere that band comes from

The band in the wizard, 12 to 18 percent typical and 18 to 25 percent good, comes from the repeat-rate spread across consumables stores in the same price band. It is not taken from your own history, which is exactly what makes it usable for judging whether your own target is ambitious or soft.

This week's moves

4 moves ready this week, worth about $39K to $73K a month modelled, before testing

2 with Click Catalyst, 1 with your paid ads team, 1 with you. Each comes with a brief ready to hand over.

What changed since Monday

The three biggest movements, ranked by what they are worth a year, with the basis stated on each row. Measures holding steady are dropped rather than padded out.

01

Revenue change since Monday

Up $18K on the prior Monday's pace, about $216K a year in revenue before costs.

up $18K
02

Second-purchase rate change since Monday

Up 0.4 pts, about $85K a year in margin at $212K a point.

up 0.4 pts
03

Repeat rate change since Monday

Down 0.3 pts, the wrong direction, about $64K a year in margin at the same $212K a point.

down 0.3 pts

The median reorder day moved 1 day closer as well, worth about $27K a year, which puts it fourth and off this list.

In a quiet week this module says so plainly: "Nothing moved outside noise since Monday; every measure is holding steady." No invented movement, no filler.

See the workingHow this week's move gets chosen, and why the biggest number does not win

The move of the week is not chosen by hand. The worst off-track measure by annual dollar gap picks a matched play from the ranked list, and all five gaps are priced on that one annual basis so the ranking cannot be distorted by a monthly figure sitting next to a yearly one. A Watch measure takes the headline only in a week where nothing at all is off track.

That is why LTV to CAC carries the biggest yearly number in the row above and still reads fourth: it is Watch, and three measures are off track this week, so it does not get to set the agenda.

Why this rule existsWhere every range on this page comes from

Each model carries its own assumption band, and the fold on a figure names the band that model used. Across this store's five tiles and four moves those bands come out as two.

Where the input already has a spread, the range is that spread. One extra repeat customer is worth $115 to $206 in margin over the following year at this store's order values, so anything counted in repeat customers inherits it.

Where a model has a single input, the range is a 0.75 to 1.35 bracket around the point estimate.

Every fold on every tile names the band it used, so there is never a figure whose range you cannot trace.

See the workingEvery dollar figure on these five tiles, derived

Take the gap in points, multiply by about 11,000 new customers a month and by 12, and you have the second orders a year at stake. Then multiply by $115 to $206.

  1. Repeat rate: 3.2 pts, 4,224 orders, $486K to $870K.
  2. Second purchase: 3.1 pts, 4,092 orders, $471K to $843K.
  3. One point of either measure is 110 more second orders a month, 1,320 a year, about $212K a year at the middle of that spread. That is the only per-point constant in the product.
  4. Days to second order: each day earlier converts about 14 customers a month who would otherwise lapse, 168 a year, so about $19K to $35K for a single day and $97K to $173K for the 5 days to target.
  5. The two figures that read in revenue before costs carry the bracket instead: $70K a month is $840K a year, bracketed to $630K to $1.13M, and $88K a month is $1.06M a year, bracketed to $792K to $1.43M.

Both of those last two tiles say revenue before costs in the same sentence as the number, so the two bases never quietly swap.

See the workingWhy 8.9 percent at 60 days sits under 12.8 percent at 90 days

It is the first sanity check worth running on this screen, so here is the answer. Every month of first orders on the heatmap adds between 3.2 and 5.5 points between day 60 and day 90, and 12.8 less 8.9 is 3.9, so the two figures roll up correctly.

The trailing months run 8.8 to 9.2 percent at day 60, which is why 8.9 percent is the honest current read rather than the six-month blend of 10.1 percent.

12.8 percent is a rolling 90-day window across every customer with 90 days of history, so it will not equal any single row in the month-of-first-order table. 8.9 percent is the trailing-cohort read.

Every screen names which basis it is on, in the label beside the number.

Check yourself

Your repeat rate tile reads OFF TRACK on Monday. What does the platform expect from you?

04 / This week's moves

One of these needs your yes. All four are priced.

Four moves, ordered by what each one is worth a month. Each one arrives with an owner, a timing rule, a success metric and a readout date, so every move ends in a verdict instead of a feeling. Nothing on this page asks you to design anything.

The sidebar calls it This Week's Moves; the page heading says This week's moves.

The week's roll-up

4 moves worth about $39K to $73K a month modelled, before testing

2 with Click Catalyst, 1 with your paid ads team, 1 with you. At full value the four add to $52K to $97K a month. The reminder and the win-back both sit in the monthly intake family, so the roll-up branches to its haircut sentence: "These plays work the same customers, so the combined range carries a 25 percent haircut." That is the $39K to $73K. Leave either of that pair out and the branch flips to "These moves work separate audiences, so the combined range is a plain sum."

Move 1 路 Reorder ReminderThis week's move

Fire the reorder reminder at day 25

Worth about $18K to $33K a month, modelled before testing. That assumes the reminder converts about 1.5 percent of the window incrementally, which is about 160 first-time buyers a month, each worth $115 to $206 in margin over the following year, so $18,400 to $32,960. The range is that $115 to $206 spread and nothing else, and it holds until a recorded holdout proves the real rate.

Click CatalystEmail + SMS
Worth a month
$18K to $33K
in margin, after product and fulfilment costs
Readout
30 days after launch
if launched today: 25 August 2026
Timing
Fires day 25, 5 days before the product runs out on the 30-day clock this store runs.
Audience and trigger
First-time buyers 25 days after order one, excluding anyone with an order already on its way.
Offer rule
The reminder is the offer. No discount attached, because running out is the reason to buy.
Success metric
Reorder rate inside days 21 to 33, and the median gap shrinking toward day 33, against the 10 percent holdout the brief specifies.
Copy briefDownload brief

Both buttons hand over the same one-page brief: objective, audience, trigger, timing, channel sequence, owner, offer rule, expected impact, success metric, readout date and holdout. Your team can run it without another meeting.

Move 2

Shift budget toward Daily Greens as the entry product

Your paid ads team 路 readout 90 days after launch

Shifting about 15 percent of prospecting puts roughly 790 more new customers a month on this entry product, each worth about $24 more in margin, so about $19,000 a month. Roughly half of that 15 percent already lands on Daily Greens, so the incremental figure is about 790. Single input, so the 0.75 to 1.35 bracket makes the range.

$14K to $26K a month
Move 3

Open the win-back window at day 45

Click Catalyst, email and SMS 路 readout 45 days after launch

About 125 lapsed first-time buyers a month come back at $115 to $206 in margin each, less about $20 of offer cost an order. The range is that $115 to $206 spread.

$12K to $23K a month
Move 4

Retire the WELCOME20 code

Yours to call 路 readout 30 days after launch

About 41,000 redemptions a year, 16 percent of them riding on repeat orders that needed no discount, at about $20 an order: about $131K a year, or about $10,900 a month. Single input, so the 0.75 to 1.35 bracket makes the range.

$8K to $15K a month

Every move above is priced one way and one way only, and the row says which. Two of them count recovered repeat customers, so they carry the $115 to $206 spread. Two of them have a single input, so they carry the 0.75 to 1.35 modelling bracket.

Build your week

Turn moves on and off. The week reprices itself, overlap rule and all.

You do not have to say yes to all four. Switch any combination on and the total reprices in front of you, with the arithmetic shown, so the overlap haircut is something you can check in both directions rather than something you have to take on trust.

Your week, priced

About $39K to $73K a month

modelled, before testing

Every figure here is in margin after product and fulfilment costs. Where the haircut applies, the combined total is rounded to the nearest thousand after it comes off, which is the same convention the $39K to $73K on the roll-up above uses.

See the workingThe 25 percent overlap haircut, in full

The rule is quotable word for word: "The 25 percent overlap haircut applies to a roll-up if and only if two or more of its plays sit in the same overlap family, either the monthly intake family (second-bottle-countdown, reorder-reminder, running-late, winback-window, rescue-list) or the prospecting budget family (budget-shift, spend-pullback); otherwise the roll-up is the plain sum."

Two families, so two ways a roll-up can double-count. Plays in the monthly intake family all draw on the same pool of first-time buyers in the same weeks. Plays in the prospecting budget family all move the same prospecting money.

Of this week's four, the reminder and the win-back sit in the monthly intake family, the Daily Greens budget shift sits alone in the prospecting budget family, and retiring WELCOME20 sits in neither. So the reminder and the win-back are the only same-family pair here, and they are the only pair that brings the haircut.

The 25 percent is sized to that overlap and then applied across the whole total, which is the conservative way round. Add the four at full value and you get $52K to $97K a month, low end 18 plus 14 plus 12 plus 8, high end 33 plus 26 plus 23 plus 15; take 25 percent off and you get the $39K to $73K on the roll-up.

Leave either of that pair out and the roll-up is the plain sum, because no two of what is left share a family. Turn the reminder and the win-back on together and the haircut comes back. The tool above follows exactly that rule, so you can prove it in either direction rather than taking it on trust.

The lead move is quoted at its own full $18K to $33K because one play cannot share a family with itself, and because that is the number you are being asked to say yes to.

If the four do not appear to add up to the headline, that is the reason: the haircut comes off the total, never off the move you are approving.

The play board

Where every move stands

4 moves are in motion, and every one of them ends in a readout and a verdict. Moves travel forward only, one step at a time. Every dollar figure here is modelled before testing until its readout lands.

In the app you drag a card (or move it with the keyboard) as a move progresses. Here, click the card to advance it and watch the price freeze. The board also carries plays already briefed, running or reported, which is why it holds more cards than this week's shortlist of four. When a column empties it says so rather than sitting blank: Proposed reads "Nothing proposed this week."

Proposed4
Your paid ads team

Shift budget toward Daily Greens as the entry product

Worth about $14K to $26K a month Awaiting your yes. The price is not frozen until it is briefed.
Click Catalyst

Open the win-back window at day 45

Worth about $12K to $23K a month Awaiting your yes. The price is not frozen until it is briefed.
You

Retire the WELCOME20 code

Worth about $8K to $15K a month Awaiting your yes. The price is not frozen until it is briefed.
Briefed1
Click Catalyst

Pitch the subscription at order 2

Worth about $11K to $21K a month priced when briefed 20 July 2026 Clock starts at launch
Live1
Click Catalyst

Put email first for your highest-value audience

Worth about $9K to $17K a month
12days48 of its 60 days run. Readout in 12 days.
Readout2
Click Catalyst

Send the running-late nudge at day 38

up 2.1 pts vs holdout Readout closed 12 July 2026. The 10 percent holdout was run and recorded, so the held-back group's own movement came off first: up 2.1 pts, counted. "Read against the holdout the brief specified." Priced on the same $115 to $206 spread, that is about $319K to $571K a year in margin.
Your paid ads team

Trim broad paid social prospecting

flat vs baseline Readout closed 19 July 2026. A budget change cannot hold a tenth of itself back, so no holdout was recorded and nothing is claimed: "Movement is observed alongside the play, not proven by it." No clear lift yet. Here's the next test.

Guided tour: 4 numbered points on this screen. Open any one, or step through them in order.

The price freezes

The dollar figure locks the moment a move is briefed, so nobody re-argues the price once the work has started. If this week's numbers disagree beyond rounding, the card says it has been repriced rather than changing quietly.

A ring runs to each readout

Live cards count down to their readout date and turn amber inside the last 5 days. The readout column earns itself: a play lands there once it has run its full window, not when someone decides it is finished.

Wins and flats, same volume

A win shows the lift with the badge that says what it was read against: vs holdout where the brief's holdout was run and recorded, vs baseline where it was not. A flat readout says "No clear lift yet. Here's the next test." Both appear in the same place, in the same size, in your monthly report. A real winning readout is marked once, and nothing else on the board moves in a way that could be mistaken for good news.

See the workingWhy the board holds more cards than this week's four

The board carries four plays that are not on the shortlist, and two of them have already reported. The subscription pitch is already briefed, the email-first flow is already running, the running-late nudge closed its readout on 12 July and the paid-social trim closed on 19 July, so none of the four needs a yes this week and none is inside the $39K to $73K.

The paid-social trim closed flat, so it carries no dollars: there is nothing to price when there is no lift to price. It is also the clearest example of a readout that could not carry a holdout, which is why its badge reads vs baseline.

The subscription pitch does appear in the retention roll-up on the next page, which is why that roll-up and this one are not additive. Each carries a derivation like everything else.

The subscription pitch: about 110 attaches a month among the customers reaching order two, each worth $115 to $206 in margin over the following year, less about $15 an order of subscriber discount, so $11K to $21K on the $115 to $206 spread.

The email-first flow: about 445 more customers a month arriving through email first, each worth about $28 more in margin, about $12,500 a month, bracketed 0.75 to 1.35 to $9K to $17K.

Check yourself

You say yes to the reorder reminder at about $18K to $33K a month. What have you just committed to?

05 / Retention

Why customers come back, or do not, told on your product's own clock.

Most retention reporting is told on the calendar. Yours is told on the supply cycle, because that is what actually governs a consumables business. One clock drives this whole page: the day your product runs out.

The sidebar and the page heading both say Retention.

The second-purchase story

Your product runs out around day 30, so we work to a day 33 reorder target. The median lands day 38, 5 days past, and repeat rate sits 3.2 pts under target. Together that gap is worth about $486K to $870K a year in margin after product and fulfilment costs, and the day 38 clock is $97K to $173K of it.

The reminder fires day 25, 5 days before the product runs out, and the win-back window opens day 45. Both figures are the same $115 to $206 spread on what one extra repeat customer is worth, so the clock is a named share of the whole and never an extra number on top.

Too earlyto day 21
Ideal reminderday 21 to 33
Slippingday 33 to 45
Late win-backday 45 on
Median day 38
Day 0Day 30, product runs outDay 57

Your median second order lands in the Slipping zone, day 33 to 45. The strip always states the zone the median falls in rather than leaving you to measure it off the bar.

Guided tour: 4 numbered points on this clock. Open any one, or step through them in order.

Repeat rate, 90 daysOff track
12.8%
target 16.0%
down 0.3 pts since Monday
= about $486K to $870K a year in margin in the gap to target.
Second-purchase rate, 60 daysOff track
8.9%
target 12.0%
up 0.4 pts since Monday
= about $471K to $843K a year in margin in the gap to target.
Days to second orderOff track
38 days
target 33 days
1 day closer since Monday
= about $97K to $173K a year in margin in the gap to target.

These three measure the same second orders from three angles. They are not additive; the largest of them is the gap. All three ranges are the same $115 to $206 spread on what one extra repeat customer is worth in margin over the following year.

What a change is worth

Drag a slider. The yearly figure updates as you move.

This is the one place on the page where you can argue with the numbers. Set a target you believe in and see what it is worth before you commit to it.

Second-purchase ratetoday 8.9% 路 target 12.0%

Set at today's pace. Nudge the number to price the change over a year.

The slider stops at today's 90-day repeat rate of 12.8 percent. A 60-day figure cannot exceed the 90-day figure it rolls up into.

Median reorder daytoday day 38 路 target day 33 路 product runs out around day 30

Set at today's pace. Nudge the number to price the change over a year.

Day 33 is the target, so the slider stops there. Pulling the median earlier than the day the product runs out sells a customer something they still have.

Modelled before testing, in margin after product and fulfilment costs, and it assumes a converted buyer goes on to spend like today's repeat buyers. One point of second-purchase rate is 110 more second orders a month, 1,320 a year, at $115 to $206 each, so about $212K a year at the middle of that spread. One day off the median reorder converts about 14 customers a month who would otherwise lapse, 168 a year, at the same $115 to $206, so about $27K a year. Setting either slider to its target lands on the middle of that tile's range: 3.1 pts is $657K against the tile's $471K to $843K, and 5 days is $135K against the tile's $97K to $173K.

Repeat behaviour, three ways

See which months of customers came back, and which did not.

October repeats at 18.9 percent by day 90 against 11.2 percent for January, the weakest month plotted. That gap is where the plays aim.

Cumulative repeat purchase rate, by month of first order

day 0 to day 180
October 2025December 2025January 2026
0% 10% 20% Day 0 Day 90 Day 180 Oct 24.1% Dec 18.4% Jan 11.2%

Observed behaviour, not causation. January is still maturing past day 90.

Retention plays

Three plays close the gap, and you will never be handed a fourth.

Together these three are worth about $31K to $58K a month modelled, before testing, in margin after product and fulfilment costs. Two of them sit in the monthly intake family, so the roll-up branches to "These plays work the same customers, so the total carries a 25 percent haircut." $41K to $77K at full value becomes $31K to $58K.

Play 1

Fire the reorder reminder at day 25

Click Catalyst, email and SMS 路 readout 30 days after launch 路 reorder rate inside days 21 to 33 against the 10 percent holdout the brief specifies

About 160 recovered first-time buyers a month at $115 to $206 in margin each. The range is that spread.

$18K to $33K a month
Play 2

Open the win-back window at day 45

Click Catalyst, email and SMS 路 readout 45 days after launch 路 reactivation against the 10 percent holdout the brief specifies, offer cost netted out

About 125 lapsed buyers a month at $115 to $206 each, less about $20 of offer cost an order. The range is that spread.

$12K to $23K a month
Play 3

Pitch the subscription at order 2

Click Catalyst, email and SMS 路 readout 60 days after launch 路 subscription attach rate among customers reaching order two

About 110 attaches a month at $115 to $206 each, less about $15 an order of subscriber discount. The range is that spread.

$11K to $21K a month

Two of these three are already in this week's four moves, so these totals are not additive. A play only appears here once there is enough order history to price it honestly. Until then the page says so, rather than showing you a play with no number attached.

Month-by-month detail
Each month of first-time customers, with how confident we are in the read
Month of first orderCustomers90-day repeatLatest valueConfidence
Oct 20259,84018.9%$164High
Nov 202510,41016.2%$151High
Dec 202513,27014.1%$139High
Jan 202611,98011.2%$128High
Feb 202610,66012.4%$121Medium
Mar 202610,300Maturing$109Medium

66,460 customers across the tracked months, about 11,000 a month, and that is the customer count every dollar translation in this walkthrough is built on. Values read in revenue before costs, and the column says so. December bought heavily and repeated poorly.

Why this rule existsOne clock drives this whole page

One reorder target day drives the headline sentence, the tiles and the plays. It is worked out once and never re-derived screen by screen, which is why that sentence, the day-25 reminder and the day-45 win-back always agree with each other here and everywhere else.

The clock is yours rather than a house setting. The product reads your own replenishment cycle once it is set, and 30 days is the consumables default, which is what this store runs on. Everything else comes off that one number: target day is the cycle plus 3 days of grace, so day 33; the reminder fires the cycle minus 5 days, so day 25; the ideal reminder band runs day 21 to day 33; slipping runs to day 45; and past day 45 it is late win-back. Change the cycle and all of those move together.

The clock is drawn on a day 0 to day 57 axis, so the ideal reminder band runs day 21 to day 33 and the median marker sits at day 38.

A reorder target saved looser than the clock is set aside with the figure named, rather than quietly overriding the supply cycle.

See the workingWhere $115 to $206 comes from, and why the sliders land on the middle of the tiles

$115 to $206 is what one extra repeat customer is worth in margin over the following year: roughly 2 to 3.5 further orders at your $93 average order value, at the 64 percent margin the $112 and $72 figures already imply. That arithmetic runs $119 to $208, which lands within a few dollars of the $115 to $206 the product uses, and $115 to $206 is the exact spread it carries everywhere. It is the constant everything on this page leans on.

Each slider carries a single constant. The constant is built from customer counts rather than from the tile, and it lands on the middle of the tile because both come off the same $115 to $206 spread.

  1. Second purchase: one point is 110 more second orders a month, 1,320 a year, at $115 to $206, which is $152K to $272K, middle about $212K. Drag the slider the full 3.1 pts to target and it prints $657K, the middle of the tile's $471K to $843K.
  2. Median reorder day: one day earlier converts about 14 customers a month who would otherwise lapse, 168 a year, at the same $115 to $206, which is $19K to $35K, middle about $27K. Drag it the full 5 days and it prints $135K, the middle of the tile's $97K to $173K.

The second-purchase slider stops at 12.8 percent because a 60-day figure cannot exceed the 90-day figure it rolls up into. The reorder slider stops at day 33 because pulling the median below the day the product runs out means asking customers to buy stock they already have.

Check yourself

You switch on both the reorder reminder and the win-back in Build your week. What happens to the combined figure?

06 / Acquisition

Which acquisition choices buy the best customers, and where money leaks.

Two customers can cost the same and be worth wildly different amounts a year later. This page tells you which is which, what the difference is worth per customer, and who acts on it.

The sidebar calls it Acquisition & Payback; the page heading says Acquisition.

Payback verdict
Watch

LTV to CAC is 2.8x against a target of 3.0x, a gap worth about $792K to $1.43M a year in revenue before costs.

About $8 more revenue per customer in the first 90 days, across roughly 11,000 new customers a month, closes it to 3.0x. That is $88K a month, or $1.06M a year as a point estimate. One input, so it carries the 0.75 to 1.35 modelling bracket, which is the $792K to $1.43M above. At 6.7 percent off target the verdict is Watch, the 5 to 10 percent band. Moving budget is a separate test with a 15 percent materiality floor, and this gap has not cleared it, so it stays on the watch list this week.

The average new customer pays back media on about day 50, on contribution after product and fulfilment costs, against a target of day 60.

Paid back day 50 Target day 60
Day 0, first orderDay 72

Priced on your loaded channel spend, modelled before testing: $40 of media against $72 of contribution across the first 90 days, so the $40 clears on day 50 of the 90. The bar is drawn day 0 to day 72, which is 20 percent past the day 60 target, so day 50 sits at 69 percent of its width and the target line at 83 percent. Where a channel has no recorded spend, the page says no media spend recorded rather than calling it unprofitable.

Guided tour: 4 numbered points on this screen. Open any one, or step through them in order.

Blended cost per new customer
$40
Total spend divided by new customers, trailing 90 days. $1.33M against 33,250 new customers.
Value per customer, 90 days
$112
What a new customer brings in revenue before costs in their first 90 days. About $40 of that goes on product and fulfilment, which leaves about $72 of contribution. Every money row on this page reads on the same revenue-before-costs basis as the $112.
Payback daysAhead
50 days
target 60 days
From first order to media paid back, on contribution after product and fulfilment costs. 10 days of headroom, which is 16.7 percent past target, so the pill reads Ahead rather than On track.

Payback measures how fast the media comes back; the ratio measures how much. You clear the speed test and miss the size test.

Best and worst money

Where your money buys above-average customers, and where it does not.

Ranked by revenue per customer in the first 90 days, before costs, against your $112 store average on the same basis. Each row carries its action and its owner, so this is a set of instructions rather than a curiosity.

Buying above-average customers

Best 1
+$54 per customer

First orders between $140 and $200. Worth $166 of revenue at 90 days against the $112 store average, both before costs.

Test a bundle that lifts first orders into this band. Owner: your paid ads team, with Click Catalyst on the offer.

Best 2
+$44 per customer

Email as the first touch. Worth $156 of revenue at 90 days against the $112 store average, both before costs.

Brief a flow and segment plan that puts email in front of this audience first, inside the next two weeks. Owner: Click Catalyst.

Best 3
+$38 per customer

Daily Greens 60-serve as the entry product. Worth $150 of revenue at 90 days against the $112 store average, both before costs.

Shift 10 to 20 percent of prospecting toward this entry product over the next two weeks. Owner: your paid ads team.

Buying below-average customers

Leak 1
−$31 per customer

The Trial Sachet 5-pack as the entry product. Worth $81 of revenue at 90 days against the $112 store average, both before costs.

Pull prospecting back here until the value read improves. Owner: your paid ads team, this week.

Leak 2
−$29 per customer

The WELCOME20 code. Worth $83 of revenue at 90 days against the $112 store average, both before costs.

Retire or rework this code before it buys more below-average customers. Owner: you, this week.

Leak 3
−$26 per customer

First orders under $60. Worth $86 of revenue at 90 days against the $112 store average, both before costs.

Stop leading prospecting with the cheapest entry bundle. Owner: your paid ads team, at the next budget review.

One row sits under the list rather than in it: percentage-off led creative buys customers worth $96 at 90 days, a gap of −$16 per customer. That gap does not clear the 15 percent materiality floor, so it reads "Hold. The gap is not worth moving money for yet. Revisit at the next monthly report." rather than inventing work for your ads team. Value differences are observed, not proven causes.

Acquisition plays 路 the kill card

Retire the WELCOME20 code

16 percent of its redemptions land on repeat orders that needed no discount. Retiring it is worth about $98K to $177K a year, modelled before testing: about 41,000 redemptions a year, 16 percent of them riding along on orders that were going to happen anyway, at about $20 of discount an order, which is about $131K a year on the 0.75 to 1.35 bracket. That assumes today's redemption mix holds until the 30-day readout settles it, and the fold below says what is deliberately left out.

YouYour decision
Worth a month
$8K to $15K
in margin, after product and fulfilment costs
Readout
30 days after launch
if launched today: 25 August 2026
Timing
Retire at this week's review, before the next flight goes out. The code only; welcome messaging stays exactly as it is.
Offer rule
Discounts buy behaviour changes. A code riding along on natural reorders buys nothing.
Success metric
Margin per order on the affected flows, and no drop in second-order rate against the prior 30 days.

This is the only kind of move that pays you immediately, because it stops a cost rather than chasing revenue. It is also the only move on the whole product that has to be yours: nobody else should retire a code that marketing is fond of.

Value lenses

Find the customers worth buying more of, six ways.

Six lenses on one question: which customers are worth buying more of. Each panel below carries only the rows the ranked list above has not already shown you. Every figure is revenue per customer at 90 days, before costs, against the same $112 store average.

The ranked list above already carries this lens's strongest rows: Daily Greens 60-serve at Best 3 and the Trial Sachet 5-pack at Leak 1.

A lens stays quiet until your orders carry the tags it needs. When only four of the six have a read, the page says four of six rather than showing empty panels.

Connect ad spend

Load your ad spend and unlock LTV to CAC.

Export a spend report from your ads platform as a CSV with date, campaign and spend columns, then open Settings from the Connect ad spend button here, not from the sidebar, and drop it in. Sources can share one file.

Two minutes, once

Drop the file, see a preview of what it read, then load it. Nothing is saved until you confirm the preview.

It tells you what it found

"$1.33M of spend across the trailing 90 days." Against 33,250 new customers over the same stretch, that is the $40 blended cost per new customer on the tile above. If a row will not read, it names the row and saves nothing rather than loading a half-file.

Then three tiles switch on

Cost per new customer, LTV to CAC and payback days, plus every leak row here. Until then those tiles say what they are waiting for.

This is the single highest-leverage two minutes in the product. Without it, four of the five scoreboard measures still work; with it, all five do, and the leak list becomes actionable.

Why this rule existsThe 15 percent materiality floor, and what an empty channel reads

A channel with no recorded spend reads no media spend recorded, never not paid back.

And a gap must clear a 15 percent materiality floor before anyone recommends moving budget, which is why the percentage-off row under the list reads Hold instead of carrying an action: $16 on a $112 average is 14 percent, which sits under the floor.

This floor is about moving money and nothing else. It is not the verdict band: a measure is judged On track, Watch or Off track on 5 and 10 percent, and a Watch measure can sit a long way inside the 15 percent floor, which is exactly what LTV to CAC is doing at 6.7 percent off.

Both rules exist so you never move money on noise.

See the workingThe whole payback chain, in six steps
  1. $112 of revenue before costs per new customer across the first 90 days.
  2. About $40 of that is product and fulfilment, leaving about $72 of contribution.
  3. Media costs $40 a customer.
  4. $40 against $72 across 90 days is 56 percent of the way through, so payback lands on day 50 against a day 60 target.
  5. LTV to CAC is the revenue figure over the media figure, $112 over $40, which is 2.8x.
  6. Reaching 3.0x means $120 of revenue, so $8 more a customer, and $8 across about 11,000 new customers a month is $88K a month.

Every number on this page says revenue or contribution in the same sentence as the figure, and the two never swap places mid-sentence.

See the workingHow the kill card is priced, and what is deliberately left out

The kill card is priced off one mechanism only. About 41,000 WELCOME20 redemptions a year, 16 percent of them riding along on repeat orders that were going to happen anyway, at about $20 of discount an order. That is about $131K a year as a point estimate.

Both money ranges on this page have a single input, so both carry the 0.75 to 1.35 modelling bracket rather than the $115 to $206 spread: $131K a year becomes $98K to $177K, and $88K a month, which is $1.06M a year, becomes $792K to $1.43M.

The −$29 of below-average customer value the code also buys is a different mechanism and is not added on top, because the same dollar cannot be saved twice.

Check yourself

A creative angle buys customers worth $16 less than your store average of $112. What does the page ask of you?

07 / Monthly report

What changed, what we did, what it returned, and the one decision that needs you.

You get the verdict first, then the reasoning, then one decision. Ten minutes, once a month, in the order a board would ask for it. You never open it to a list of activity.

The sidebar calls it Reports; the page heading says Monthly report.

July 2026

The seven blocks, in the order a board asks for them.

1

This Monday's digest, live at the top

The same five blocks you read in your inbox that morning, shown here rather than remembered. If you have already read the email, you can start at block two.

2

The scoreboard table

Every measure against its target with a verdict. Same figures as your scoreboard, because it is the same weekly set of numbers behind both.

3

Why it happened, ranked in dollars

Not ranked by how interesting it is. "Twelve months of intake at that cohort's rate is worth about $1.17M to $2.09M: 7.7 pts across about 11,000 new customers a month, about 10,164 more second orders at $115 to $206 each." That one is upside beyond target. Then the largest slice of the gap to target, priced, then the next largest, and so on.

4

What we did, and what it returned

Two sub-cards, side by side, so effort and result cannot drift apart. "Running-late nudge went live 12 June. Readout landed 12 July: second-purchase rate up 2.1 pts against the holdout, counted. Priced on the same $115 to $206 spread, that is about $319K to $571K a year in margin." Misses appear here in the same size type as wins.

5

Next month's plan, priced and owned

Together worth about $39K to $73K a month after the 25 percent overlap haircut, modelled before testing. 2 with Click Catalyst, 1 with your paid ads team, 1 with you.

6

Decisions needed

Always exactly one, and always the same move you were asked about on Monday. Nothing new gets smuggled into the monthly report.

7

Where each opportunity stands

The full tracked list, folded closed with its own summary on the outside: "8 tracked this month, 2 with limited evidence." Most months you will not open it.

Guided tour: 5 numbered points on this screen. Open any one, or step through them in order.

Block 2 路 the scoreboard table
Each measure against its target, with a verdict
What happenedThis week's readTargetVerdict
Revenue last 30 days$1.42M$1.49MOn track
Repeat rate, 90 days12.8%16.0%Off track
Second-purchase rate, 60 days8.9%12.0%Off track
LTV to CAC2.8x3.0xWatch
Days to second order38 days33 daysOff track

The column reads This week's read rather than naming one window, because each row carries its own: revenue is the last 30 days, repeat rate is a rolling 90, second-purchase rate is the trailing cohort at 60 days, and the reorder figure is a median. The row says which.

Block 6 路 decisions needed

Fire the reorder reminder at day 25: yes or no this week.

Worth about $18K to $33K a month with Click Catalyst, modelled before testing, brief ready, readout 30 days after launch, and the call is yours.

In a month with nothing to decide it says so: no decision is needed this month, and the next priced play brings one with the dollars at stake attached. It never manufactures a decision to look busy.

Print PDFDownload report

Both produce exactly what is on the page. There is no separate deck, no different set of figures for the board, and nothing that only exists in the export. What you read is what you can forward.

You never open a half-finished report

You only ever see a report where every figure has been checked. Until it has, the page says your strategist is finishing this month's numbers, and the Monday digest stays live above it. There is nothing half-finished here you can stumble into.

Check yourself

You sit down with the monthly report for your ten minutes. How many decisions is it going to ask you for before you close the tab?

08 / Numbers you can trust

Six rules that tell you what every number here is, and what it is not.

These are the rules behind every figure here. A holdout-measured lift is safe to quote in a board meeting, and every readout tells you which kind of figure you are holding before you quote it.

Every modelled dollar figure is a range, or names the middle of a stated spread, and the fold names the band it used

Each model carries its own assumption band. A range is the honest spread of its inputs where the inputs have a spread: what one extra repeat customer is worth runs $115 to $206, so anything built on repeat customers inherits that spread. That is roughly 2 to 3.5 further orders at your $93 average order value, at the 64 percent margin the $112 and $72 figures already imply, which works out at $119 to $208 and lands within a few dollars of the $115 to $206 the product carries as its exact spread. Where a figure has a single input, it carries a modelling bracket of 0.75 to 1.35 around the point estimate. Either way, the fold on the figure says which. Figures that already happened, like value per customer to date or the lift a closed readout measured, carry one counted number; the dollars put on that lift stay a range.

Two plays from one overlap family carry a 25 percent haircut

There are two families: the monthly intake family, whose plays all draw on the same first-time buyers, and the prospecting budget family, whose plays all move the same money. Two or more from one family and the roll-up carries the haircut; otherwise the roll-up is the plain sum. It comes off a combined total, never off the single move you are asked to approve. Where two totals share a play, the page says they are not additive instead of leaving you to add them.

Margin and revenue are never mixed silently

Every figure says which one it is, in the same sentence as the number. Margin here means contribution after product and fulfilment costs, so two rows are never quietly on different bases.

Movement without a recorded holdout is never called proof

Where the brief's 10 percent holdout was run and recorded, the held-back group's movement is subtracted before anything is claimed and the badge reads vs holdout: "Read against the holdout the brief specified." Where it was not, the badge reads vs baseline and the note is "Movement is observed alongside the play, not proven by it." A dead-even readout reads flat either way.

Small samples are shown and flagged

Groups under 25 customers never headline anything. A thin read is labelled thin rather than quietly rounded up.

The same number is the same everywhere

Your scoreboard, your moves, the Monday email and the monthly report all read the same weekly set of numbers, so they cannot disagree.

Why this rule existsWhat happens if you find two screens that disagree

This one is process rather than product: it is what your strategist commits to doing, not something a screen enforces on its own. Finding a disagreement is the best thing that can happen, so it is worth knowing exactly what follows. Nobody defends the number.

  1. We agree it with you straight away, rather than asking you to prove it first.
  2. We write down which two screens disagree and by how much, because that is what it takes to trace it.
  3. The figure goes on hold on every screen until it is settled, and that is a change made the same day rather than at the next report.
  4. Your strategist traces it back to the one weekly set of numbers and corrects it once, so every screen moves together.
  5. The next Monday email opens by saying what was wrong and what it is now.

A number quietly corrected is worse than a number publicly wrong, and it is never explained away as probably rounding.

Check yourself

You are reading two screens and they show different figures for the same measure. You send one line about it. What does the product promise happens next?

09 / The Monday email

07:00 Monday. Thirty seconds in your inbox.

Five blocks, always in the same order, so you know where to look before you have finished reading the subject line. If you only ever read this email and never open the product, you will still know whether your customer value is growing and what to say yes to.

The five blocks
1

The verdict line

One sentence, on a navy bar. On track, watch or off track, with the count of measures inside target and what is compared against.

2

The five-measure scoreboard

All five, every week, with the measure that needs you lifted to the top so your eye lands on it first, then the rest in verdict order. Each row carries its target beside the number.

3

A line on why

The largest single driver, named, with what lifting it is worth in dollars a year and whether that figure sits inside the gap to target or beyond it. Two sentences at most, never a paragraph.

4

This week's move, one button

The move, its price, its owner, its readout date, and a single navy button. There is never a second button competing with it.

5

The watching list

At most two measures we are keeping an eye on but not acting on yet. Naming them is how you know they were not missed.

A quiet week still arrives

If nothing moved, the verdict line says so and the watching list says "Nothing on the watch list this week beyond normal movement." The email is never skipped, because a scoreboard that only appears when there is drama stops being believed.

The subject line does the work

It names the metric and the movement, and adds that this week's move is ready. This week it reads "Repeat rate down 0.3 pts, and this week's move is ready". From your phone, on the walk from the car, you can tell whether this is a week that needs you.

Reply to it

No portal, no ticket, no form. Reply to the email and your strategist answers. Most weeks that reply is the word yes.

Check yourself

It is a quiet week and nothing moved outside normal movement. What lands in your inbox at 07:00 Monday?

10 / The operating rhythm

Where to start, then the rhythm that keeps it worth money.

You will not open a tool you have to remember. A fixed weekly slot you will keep, built around the fact that your time is the scarcest input in the whole system. This is the shortest rhythm we have found that still moves the numbers.

Your first fifteen minutes

Four steps, once, and the product is yours.

1

Open your scoreboard and set your three targets. About two minutes.

Repeat rate, second-purchase rate and monthly revenue, in the wizard. It shows the band operators at your price point land in, then flips every verdict live before you save. The reorder-day target comes off your own supply clock, the payback target off your own media payback window, and the 3.0x target is the ratio operators at your price band run their media to, so the product sets those three for you. From Monday, every measure reads on track or off track against numbers you chose.

2

Open Retention and read your reorder clock. About six minutes.

The day your product runs out, the day your customers actually reorder, and what the gap between the two is worth a year. It is one sentence long, and then the sliders let you argue with it.

3

Load your ad spend CSV. About two minutes.

You reach Settings from the Connect ad spend button on Acquisition & Payback rather than from the sidebar. Date, campaign and spend columns. Cost per new customer, LTV to CAC and payback switch on across your scoreboard and Acquisition, and the leak list becomes something your ads team can act on.

4

Open This Week's Moves and give your first yes. About five minutes.

One move, priced as a range, with an owner and a readout date. Say yes and the brief goes out the same day. That is the whole ask, and it is the whole ask every week from here.

The weekly rhythm

Under four minutes a week, plus ten minutes a month.

Everything below is designed around one required action. If you do nothing else, do step three.

Monday 07:0030 seconds

The email arrives

Verdict line, five measures with the measure that needs you on top, a line on why, this week's move with one button, the watching list. Read it on your phone.

Monday2 minutes

Open your scoreboard

Read the verdict card and what changed since Monday. Open one tile's fold if you want the why behind a number. Close the tab.

Monday1 minute 路 required

Say yes or no to this week's move

Your only required action of the week. Every move arrives priced as a range, with an owner and a readout date, so a yes commits you to a decision and not to a project. A no is a real answer: it takes the move off the list for 90 days, with the date it can come back.

Mid-week5 minutes 路 optional

Glance at the play board

Where each move stands and how many days until its readout. Skip it in a busy week. Nothing depends on you opening this.

Monthly10 minutes

Read the report

What changed, what we did, what it returned, next month priced and owned, and exactly one decision. Forward it to whoever needs it, unchanged.

What you are trading

Three and a half minutes a week, and ten minutes a month, in exchange for knowing whether your customer value is growing, why, and what the next move is worth. Everything else is ours to run.

You can say no

Nothing stalls if the answer is no, this week or every week.

The move's own menu carries Not this week, and choosing it asks you to confirm: "Take this move off the list? Next Monday brings the next-highest move instead." Dragging a card can never decline it; only the menu can.

The card then leaves the board and a dated notice takes its place: "Fire the reorder reminder at day 25 is off the list until 24 October 2026; next Monday brings the next-highest move." That move is out of the Monday ranking for 90 days, so a no is a decision rather than a forever, and the quarterly re-look lands on the same cadence as your readouts. What comes back next Monday is the next-highest ready move, so the list gets shorter and the plays get cheaper rather than the same one returning in a new hat.

This next part is process rather than product. Four straight noes is a signal your strategist reads as our problem rather than yours: it means we are pricing plays you do not believe, so what is on offer changes rather than being repeated louder.

Your retention and acquisition reads keep building either way, because they come off your order history and not off our activity. A quarter of noes still leaves you with a scoreboard, a reorder clock and a leak list you did not have before. What it will not leave you with is a single readout, and that is worth saying plainly: the product measures decisions, and it cannot manufacture them.

Check yourself

You say no to this week's move. What arrives next Monday?

Your readiness recap

What you can do now, assembled from what you worked through.

This list fills itself in as you go. Anything still open links straight back to the part of the page that teaches it, so you can close the gap in a minute rather than starting again.

You can read a Monday verdict and tell whether the week needs you.

Open the verdict card tour

You know what a yes commits you to, and what it does not.

Go to the moves check

You can price a week of moves yourself, overlap haircut included.

Go to build your week

You can read your own reorder clock and say what the gap is worth.

Drag a retention slider

You know why two overlapping plays never add up in your favour.

Go to the retention check

You know which value gaps are worth moving budget for, and which are not.

Go to the acquisition check

You can name every element on all five screens and say what you do with it.

Go to the first guided tour

You know what your monthly report will ask of you.

Go to the report check

You know that a quiet week still arrives at 07:00 Monday.

Go to the email check

You know you can say no, and what turns up the Monday after.

Go to the rhythm check

0 of 10 done.